Our unlimited plans do not have set limits on bandwidth and disk storage. Instead, we have a fair use policy which goes as follows.

Bandwidth and disk storage are unlimited as long as:

⚬ they used as an integral part of your website,
⚬ you are not intentionally abusing the service by using excessive bandwidth or disk storage,
⚬ you are not violating our terms and conditions, and
⚬ you are not impeding our capability to provide other service to other customers.

Email storage under Unlimited packages is subject to the following:

⚬ we do not allow long term storage of emails, we reserve the right to remove emails older than 12 months,
⚬ we do not allow the use of unattended mailboxes, if an account has unread emails older than 180 days it will be considered abandoned and may be deleted,
⚬ emails stored in ‘spam’ or ‘deleted’ folders may be deleted where such email are over 30 days old.

In other words, if you are adding content (images, files, text etc) to your site and using the service in the way it is intended to be used, then we will not limit the amount of bandwidth and disk storage your site is consuming.

Our intention is that, as long as both parties are being fair, you should not have to worry about bandwidth or disk storage limits. We’ll take care of these sorts of issues so you can concentrate on growing your site.

If, however, you are attempting to take advantage of the service by distributing or storing large files, PDF’s or images, streaming excessive video or hosting music or something similar, then we will request that you cease doing so.